Aims and Objectives 

To deliver a service of the highest quality that will improve and sustain the service users overall
quality of life.

To ensure that the care service is delivered flexibly, attentively and in a non-discriminatory
fashion while respecting each service users right to independence, privacy, dignity, fulfilment and
the rights to make informed choices and to take risks.To ensure that each service users needs and
values are respected in matters of religion, culture, race or ethnic origin, sexuality and sexual
orientation, political affiliation, marital status, parenthood and disability and impairments.

To ensure that the care service in whole is delivered in accordance with agreed contracts of care.

To manage and implement a formal programme of staff planning, selection, recruitment,
trainingand personal development to enable service user care needs to be met.

To manage the care service efficiently and effectively to make the best use of resources and to
maximise value for money for the service user.

To ensure all service users receive written information on the homes procedures for handling
complaints, comments and compliments and how to use it.

It is the objective of the home that all services users shall live in a clean and safe environment
and be treated respect and sensitivity to their individual needs and abilities.

To assure the highest possible quality of life within the home.